Gain Customer Insights.
Sharpen Leadership.


We make customer insights actionable and leadership outstanding – for the sustainable success of your company.

CONTACT US

Our Mission

We empower executives and product managers to further develop their products, services, and leadership culture in a way that enables them to lead with clarity during turbulent times

we HELP you improve your products and services.

CUSTOMER & USER FEEDBACK SERVICE

Our Approach:
We manage the complete feedback and survey process for you end-to-end – from tool setup through data collection to analysis and evaluation of results. Everything tailored to your business objectives.

Your Benefits:
• Save time and costs: complete relief – we take care of everything
+ Access to specialized expertise: we are experienced specialists in effective feedback and survey management
+ Individual and customized: the service is precisely aligned with your business objectives
+ Objective facts: we provide data-driven analyses to support your decision-making

We help you master change successfully and shape your company for future viability.

EXECUTIVE COACHING & CHANGE MANAGEMENT

Our Approach:
We guide you through complex transformation processes – from planning to implementation. With over 18 years of practical leadership experience, we understand your real challenges: team resistance, generational conflicts, and the balance between operational and strategic leadership. Our support is practice-oriented and focused on measurable results.

Your Benefits:
+ In-depth practical experience in change projects, generational transitions, and harmonizing different leadership styles
+ High implementation focus: no pure concepts – we guide you until tangible change is achieved
+ Confidential executive coaching: individually tailored to executive level
+ Customized solutions: precisely aligned with your company and current situation

Case Studies

Customers. Methodology. Gains.
Look at our work.

Customer Feedback

on Mobile App Usage

Improve customer support

Understand user behavior for new features

SEE CLIENT GAINS

Executive Coaching

 – SME CEOs

Multi-generational leadership

New customer acquisition

SEE CLIENT GAINS

Associate Survey

 – Managing Organizational Change

Operational stability

Change readiness

SEE CLIENT GAINS

About

vilotaXperience is expert in Value-Usability-Engineering. We bridge the gap between the world of users and the technical and financial vision of executives and product managers.

WHO we are

We are a team of experienced service designers, useability experts and business model innovation and validation experts.

We are former startup founders and know the challenges of creating, validation and scaling complex tech products, applications and services.

WHAT we do

We combine service and usability design with business model innovation.
We help executives and product leaders improve products and services – with a fully managed feedback service that delivers genuine user and customer feedback. Additionally, our pragmatic executive coaching for change management helps resolve resistance and accelerate the implementation of improvement measures.
We are experts in digital products and business models and also support numerous manufacturing and service companies

Suddently your business will fly higher and skale faster.

Thomas B. - vilotaXperience Founder

Contact us


Connect with us via email at
discover@vilotaxperience.com

    © 2026. All rights reserved by vilotaXperience